摘要
About the Role
Key Responsibilities
- Hands-on experience in implementing and configuring Salesforce Marketing Cloud modules, including Journey Builder, Automation Studio, Cloud Pages, Contact Builder, and Email Studio.
- Act as an Email Specialist and SFMC Admin, managing campaign execution, customer journeys, and data model alignment to business needs.
- Translate business goals into scalable technical solutions in SFMC, including AMPscript, SQL queries, and automation workflows.
- Collaborate with cross-functional teams to understand marketing objectives and transform them into meaningful customer experiences.
- Ensure platform stability and adoption through best practices in governance, quality checks, and user support.
- Coordinate with global business teams and stakeholders to gather requirements and deliver SFMC-based marketing solutions on time.
- Keep up with the latest features and roadmap updates from Salesforce Marketing Cloud to continually enhance campaign performance.
Essential Requirements
- Bachelor’s or master’s degree in technology, Marketing, or a related discipline.
- 4–6 years of hands-on experience working with Salesforce Marketing Cloud.
- Strong experience with AMPscript, SQL, and journey configuration.
- Proven experience in end-to-end campaign building and deployment.
- Experience with advanced modules including Einstein features, Distributed Marketing, and Mobile Studio is an added advantage.
- Familiarity with Data Cloud and Google Analytics is an added advantage.
- Understanding of marketing KPIs and ability to analyze campaign effectiveness using reporting tools or dashboards.
Soft Skills
- Joint Value Creation: Ability to collaborate effectively to create value for all stakeholders.
- Dynamic, results-oriented team player who contributes positively to team success.
- Exhibit organizational agility, creativity, strategic & strong analytical thinking.
- Excellent presentation skills and storyboarding skills.
- Excellent interpersonal and communication skills.
- Ability to operate effectively in an international matrix environment.
Why Consider Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: http://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. http://www.novartis.com/careers/benefits-rewards
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: http://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? http://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: http://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: http://www.novartis.com/careers/benefits-rewards
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
